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EXCELLENT CUSTOMER SERVICE |
December 4, 2016 |
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ed myre from lakeland, FL United States
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After using this smoker numerous times with good results, today I had an "issue" so I sent an email. Exactly 17 minutes later I got a response from Todd. This on a Sunday afternoon, during football season, with a phone number to call him. I did, got his voicemail and left a message, he called me back in short order. Again, this is Sunday. Todd gave me some good advice, and won a customer for life.
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